Terms and Conditions of use



United kingdom
Lincoln House
300 High Holborn
Parc Activité Lana
Rue Muga Bidea
64210 BIDART
C/ Capitán Haya, 38 – 4°
Edif. Cuzco II
28020 MADRID
General email: contact@tc-for-shoes.com
Website: www.tc-for-shoes.com


Tc for Shoes (Total Care for shoes) is the new generation heel protectors. When you buy one TC, you are buying a pair of heel protectors.
If you want to return or exchange the products, please read paragraph 5.
The site is the property of SARL ACHACLIP and all rights thereto. Reproduction in whole or in part, is always subject to the authorization of the owners. However, hypertext links to the site are permitted without specific requests.

Delivery time

When your order is processed, it will be forwarded within 3 days. It then takes between 8 to 10 days to get it delivered at home. 

Delivery costs is 1.70 £ to 2.70 £ depending on its weight. 

1. Acceptance of Terms

The customer acknowledges having read, at the time of ordering, conditions of sale stated on this screen and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between the LLC ACHACLIP and client, both parties fully accept. These general conditions shall prevail over all other conditions contained in any other document, unless prior written consent.

2. Products

The photographs illustrating the products do not enter into the contract. If errors occur, shall in no case the liability of the LLC ACHACLIP not be held liable. All products offered to its customers by SARL ACHACLIP are available in our warehouse.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. SARL ACHACLIP confirms the acceptance of its purchase order to the email address he has given. The sale will be concluded only after the confirmation of order. ACHACLIP SARL reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information provided by the buyer, when taking an order is this: in case of error in the recipient's details, the seller can not be held responsible for the failure in which it could deliver the product.

4. Delivery

After order confirmation, SARL ACHACLIP agrees to deliver to its carrier, all items ordered by the purchaser within a maximum period of 5 days. The carrier undertakes by contract with the LLC ACHACLIP to deliver the order to the address of the purchaser provided by SARL ACHACLIP.

Delivery will be made by the post LETTER MAX.  The possible delays do not entitle the buyer to claim damages.
In the case of a technical product, the customer will pay particular attention to check the condition of the product delivered.

In case of defects, the buyer has the right of return as provided herein.
Are considered as force majeure releasing the seller from its obligation to deliver war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have 48 hours to make a claim with the carrier in case of missing or damaged.

5. Exchange or returns or refund

You got the wrong size, you can exchange your items. In case of exchange you will have to return items in their original packaging, intact, with all accessories, bill and documentation, to the following address:

CCFGB - Achaclip
Lincoln House
300 High Holborn
London WCIV 7JH
2/ Send an email to : exchange@tc-for-shoes.com 
Give your order number  and the new TC (color and sizes) wanted.
3/ Return fees: You will then have to pay £2.70 return fees to get new order. (instructions will be personaly forwarded by email). 
 You can also return items in the same conditions and ask for redund. The refund will be made delivery fees deducted, within one week once items received.  


6. Price

All prices are quoted in pounds.
The price on the product description does not include shipping.
The price listed in the order confirmation is the final price, including tax and VAT. This price includes the price of products, handling, packaging and storage of goods, freight and commissioning.

7. Payment

The price charged to the customer is the price indicated on the order confirmation sent by ACHACLIP LLC.
The product price is payable the day of the order.
Payment is by credit card on the CB.
ETransaction online allows you to pay via a bank server of the Banque Populaire Centre Atlantique in a secure environment.

No. Your credit card is directed to the servers of the bank, your payment is made directly to a bank in a secure environment without going through the shop server, ensuring even more important that your numbers are known only our partner bank (CREDIT CENTER ATLANTIC).
You can also use the Paypal system with the same security guarantees.

The order validated by the customer shall be considered effective only when the payment centers concerned have given their approval. In case of refusal, the order will be canceled and the customer notified by email. Moreover, the ACHACLIP SARL reserves the right to refuse any order from a customer with whom there is a dispute.

8. Disputes

This contract is subject to French law. SARL ACHACLIP can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. Responsibility of the LLC ACHACLIP would be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in the implementation of this contract, the buyer has the option, before any legal action to seek an amicable solution with the help of: a professional association in the industry, an association of consumers or other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal guarantee, nor the duration of the warranty contract. It is recalled that in general, and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller. Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to reach an amicable solution. Otherwise, the Commercial Court of Angouleme is only qualified, regardless of delivery location and method of payment accepted.

9. Warranty

In all cases the LLC ACHACLIP not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility of the LLC ACHACLIP is always limited to the value of the product concerned, its value date of sale and with no possibility of appeal to the brand or the company producing the product. In any event, the client receives the legal guarantee on eviction and hidden defects (Article 1625 et seq of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (1641 et seq of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the defect (article 1648 Civil Code).

10. Legal Information

Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. According to law "and Freedoms", the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of January 6, 1978) a right to access, modify, rectify and delete data concerning him, he can practice before ACHACLIP LLC. In addition, the LLC ACHACLIP undertakes not to provide free or in exchange of information on its customers to third.

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